Iles Formula Hair Talk with Charlene Dougan, Founder of Mint The Salon

Charlene Dougan

Charlene is the Founder and Master Colorist behind Mint The Salon in Midtown Manhattan. With over 20 years of experience, she started her career in London at Vidal Sassoon, much like Wendy herself. Born in London and raised in the British West Indies island of St Vincent & The Grenadines, Charlene’s diverse cultural background formed her curiosity and inspiration to work with various hair types, eventually leading to a multi-faceted career mastering hair care for all ethnicities and hair types.

We share a warm welcome to Charlene to our Iles Formula family.

To learn more about Charlene, visit her website. You can also follow her on Instagram @mintthesalon.

1. Tell us what you think is the biggest challenge in hairdressing today other than Covid-19?

The biggest challenge in hairdressing today is that we leave nothing to that imagination anymore. So much is given out now because of social media.

2. What’s the most enjoyable part of your job?

Oh my goodness! The most enjoyable part of my job thus far has been for me to discover NBR and give my clients their dream hair.

iles-formula-hair-talk-with-charlene-dougan-founder-of-mint-the-salonHair by Charlene Dougan

3. Why did you choose the path of hairdressing, and was it easy to fall into this work?

I chose hairdressing because it came easy to me. Ask me 20+ years ago did I know I was going to be a colorist/ salon owner, I would have probably said what’s a colorist. Starting at VIDAL SASSON and them grooming me into the woman/colorist/salon owner and individual that I am today

4. If you had not made the decision to be a hairdresser, what would you have been?

I would have probably been something in fashion,

5. What is your greatest strength

My greatest strength is bringing out the best in people.


Hair by Charlene Dougan

6. Your favorite hairdressing tools?

Omg, it has to be my Dyson blow dryer.

7. Tell us about your relationship with ILES FORMULA. How did you discover us and which formula is your favorite?

Well, I just discovered ILES formula when I started doing Nbr. One of my vendors Adornhair extensions founder, Jenn, swears by it and told me that, that’s the only thing she recommends on extensions. Now that I’ve tried it on my relaxed hair – I’M SOLD.

Hair by Charlene Douganiles-formula-hair-talk-with-charlene-dougan-founder-of-mint-the-salon

8. What was the most challenging job you ever had?

Being an assistant. Dealing with the different personalities and egos.

9. What was your worst hair moment and why….privately or on set/stage or in the salon?

Omg goodness, I think my worst hair moment privately was when I had to buzz cut my hair because I had relaxed hair, I bleached it and 1/2 of it fell off in the sink. Dead lol.

10. If you could style anyone’s hair, who would it be and why?

Mmmmm if I could style anyone’s hair it would probably be Angelina Jolie since her red carpet track wasn’t securely fastened.


11. Where do you pull all hair inspiration from?



Hair by Charlene Dougan

12. Who is your icon?

Mmmmmm that’s a tough one…

13. Your advice to young hairdressers starting out?

Practice practice practice. Learn your craft and perfect it. If you’re going to do hair, DO IT ALL.

Hair by Charlene Douganiles-formula-hair-talk-with-charlene-dougan-founder-of-mint-the-salon

14. How has Covid-19 changed your vision of the hair industry today?



Hair by Charlene Dougan

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